MBA's CRM and system have a lot of features to help automate and grow your business. Below are some of our favorites.
Ever thought of asking for a review from a customer, but don't cause you think they'll leave you a bad review? No need to fear! Our Review Gatekeeping feature allows us to message ALL of your customers and ask them for a review. Before leaving a review they will be asked to rate their expeirence on a 1-5 star scale. Those who answer 1-3 are sent to a complaint form, while those who answer 4 and 5 are sent to your Google Listing to leave you a stellar review.
Automated Customer Journey
Your prospects & customers are on their own unique journey. As a business owner, it's hard to keep track of everyone and where they are at in their journey. Our automated CRM keeps track of every single prospect and customer and messages them at the exact time they need it.
Stay in front of your audience longer, create repeat business, and keep your sales pipeline always full. Too much work is a good problem to have!
Being #1 on Google is everyone's dream. Moving into the top 3 though can change your business forever.
Your customers talk to you, but we use AI to respond when appropriate. Keep customers happy while you run your business.
All of our decisions and recommendations are based on data. We keep track of every touch point and use that to decide.
AI & Automation
Everything we do is aimed at helping you generate more leads, more business, and more growth. Through the help of AI and automation we can convert more leads into sales, create repeat business oportunities, and renk you higher on Google, ultimately generating more leads. It's a wheel of business growth!
Getting reviews with automation is cool, but imagine if you had someone who could respond to those reviews in a way that helped push keywords without sounding forced? Welcome AI!
Our AI will handle those responses for you AND use our keyword data to help raise your Google Ranking!
Have you ever gotten a call on a job and weren't able to respond quickly or not at all? It happens.
With the help of AI and automation, we can send customers automated responses that let them know that we WANT to work with them. AI can even set an appointment with them!
Ever wished you could sell a customer, put them on your schedule, send them a contract, get them to pay all in one place? Well, now you can!
MBA's CRM will allow you to do all that. You can sell a customer, use your calendar (or our integrated route manager), get a contract signed, send your customer an invoice, AND have follow up on that invoice until it's paid! No more chasing customers down for payment.
How much time and effort would that save you? Get more money in your pocket, quicker and with less effort!
Brenden is the owner of Detail Doctors here in Indianapolis. He has used our system and saved over 15 hours a week in admin work. His business has become easier to manage and can now focus on expanding into more trucks.
"Since using MBA I have been able to focus on running my business more efficiently. I used to miss phone calls all the time due to being on site with a customer. Now that I don't have to manage sales and marketing, I can focus on training my employees better so I don't have to be on every job. This has allowed me to spend more time closing new jobs."
You may still have to take sales calls to close business, but you don't have to stress about keeping track of everyone or worrying about if sales & marketing is being taken care of.
We take the worry, stress, and work off of your plate and carry that burden for you. We are your trusted partner and want you to succeed. The more you grow, the more we grow.
Hit more goals on target, keep prospects and customers happy, and automate a big part of your business.
My Business Automated is here to help your local service business thrive.
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